Appointments

We see all patients on an appointment basis. Your appointment time is reserved exclusively for you; we do not double book our patients. We respect your time and will make every effort to remain on schedule. We ask that you please try to arrive on time for your appointment. If you cannot make your appointment, we would appreciate at least 48 hours notice so we can offer this time to another patient.

Payment

Payment is expected at the time services are rendered. We accept cash, Interac, Visa, American Express and Mastercard.

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Dental Benefits

  • We will submit insurance claims electronically on your behalf. If your insurance company does not accept claims electronically , an insurance form will be given to you for your submission by mail.
  • It is your responsibility to understand your dental benefits, provide us with accurate insurance information and inform us when there are any changes.
  • Provided your information is accurate, most insurance companies reimburse you electronically within a few business days.
  • We will submit a pre-authorization to your insurance company to determine your dental benefits before beginning major treatment.
  • ​For more information go to our page “information for patients with dental benefits” where you will also see a link to a more detailed ODA article about dental benefits “Dental Benefits Explained”

Patient Financing

We are happy to provide financing through Dentalcard. If you require some or all of your treatment financed you can go to their website and fill out an online application. Enter the User Name: 51165 and Password: 705-476-5181